Delete your account

You can delete your GDM Store account and personal data at any time, from the app or by email. This page applies to the GDM Store mobile app and to gdmsaver.com.

Delete your account in the app

1. Open the GDM Store app and sign in.
2. Go to Account and tap the card with your name at the top, which opens Your details.
3. At the bottom of that screen tap Delete my account, confirm with your password (not needed if you signed in with Google or Apple) and tap Close my account.

Delete your account on the website

1. Sign in at gdmsaver.com/login.
2. Open Account > Close account and confirm.

Delete by email

If you cannot sign in, email hello@gdmsaver.com from the address on your account with the subject “Delete my account”. We will confirm your identity and complete the request within 30 days, usually much sooner.

What is deleted

• Your name, email address, phone number, profile picture, saved addresses and wishlist.
• Your sign-in tokens and the push notification token of each device, so you stop receiving notifications.
• Your link to Google or Apple sign-in.

What we must keep

Order, invoice and payment records are kept for 6 years after the end of the financial year, as UK tax and accounting law requires. After your account is closed these records are no longer linked to a usable account and are used only for accounting, fraud prevention and legal claims. Support conversations are kept for 2 years. See our Privacy notice for details.

Sellers cannot close their account here while they run a store. Contact us and we will close the store first.